Products / Services >> Outbound Messaging >> UniCom

UniCom – the complete Outbound Messaging solution
Delivers outbound messages to recipients as faxes and emails.

UniCom provides instant or deferred delivery of outbound messages to millions of recipients simultaneously.

Working

Unicom has a web interface through which:

• You can upload/create, share/combine, modify, delete/retire recipient lists. You can specify the recipient destination as a fax number or an email address.
• You can create custom fax cover pages for your messages, include letterhead, logos and electronic signatures on messages and preview messages before sending them.
• You can schedule immediate/deferred message delivery, as well as track the message delivery status in real-time and re-send messages to those recipients to whom delivery failed in the first instance.
• You can specify the recipients of detailed tracking and delivery reports.

ROI

• Reduce maintenance costs by getting rid of fax equipment.
• Increases savings

- No investment in capital costs, installation expenses or operating overheads.
- No additional hardware, software or maintenance expenses incurred either.

FAQ

1. Where can I use Unicom?
2. How do I access Unicom?
3. Do I need to install any software to access Unicom?
4. Which file formats are supported for uploading lists?
5. What is the difference between deleting and retiring a list?
6. Does deletion of a master list automatically delete all lists that are contained in it?
7. What kind of messages can I send using Unicom?
8. Can I preview a message before I send it?
9. What is the difference between deleting and canceling a message?
10. Can I re-send only those messages that failed delivery?
11. What kind of delivery reports can I get from Unicom?
     

1. Where can I use Unicom?
   You can use Unicom to send huge volumes of outgoing messages such as:

  • Direct Marketing promotions
  • Seminar/Trade Show registrations
  • Subscription renewals
  • Payment notifications and reminders
  • Trade confirmations
  • Mortgage rates  ^ ^


2. How do I access Unicom?
   You can access Unicom on www.unicomm.us using your assigned user name and password.  ^ ^
   
   
3. Do I need to install any software to access Unicom?
   No, you do not need to install any software to access Unicom. Just connect to the Internet and go to the site www.unicomm.us using any standard browser.
^ ^


4. Which file formats are supported for uploading lists?
   You can upload any tab/comma/pipe de-limited ASCII file as a list.
^ ^


5. What is the difference between deleting and retiring a list?
   A deleted list is removed from the system. You can no longer access any recipient information that was contained in the deleted list.
   A retired list is a non-active list that is retained in the system. You can re-activate and use a retired list by setting a new retiree date for it.
^ ^


6. Does deletion of a master list automatically delete all lists that are contained in it?
   No, deleting a master list does not automatically delete lists that are contained in it. It just removes references from the master list to the contained lists.
^ ^


7. What kind of messages can I send, using Unicom?
   You can directly type in your message or upload files (over 50 file formats supported) that you wish to send as messages.
^^


8. Can I preview a message before I send it?
   Yes, you can preview the appearance of your message before you send it to your recipients.
  ^ ^


9. What is the difference between deleting and canceling a message?
   A cancelled message is not sent to the recipients (provided it is cancelled before scheduled delivery). A deleted message is not viewable. However it is still sent to the recipients that it was addressed to.
^ ^


10. Can I re-send only those messages that failed delivery?
    Yes, you can re-send the messages that failed delivery in the first broadcast.
  ^ ^


11. What kind of delivery reports can I get from Unicom?
    You can get various delivery reports from Unicom, such as:
      • Status of all messages
      • Messages that were delivered
      • Messages that are not yet delivered (i.e. Pending)
      • Messages that were cancelled  ^ ^
    

Packaging Options

Unicom is available in a package deal with LockMAIL and Web2POST, enabling you to send:

• Secure email broadcasts in addition to fax broadcasts.
• Mail to any US Postal destination.

Unicom is also available in a package deal with IVFS, providing you with a complete and comprehensive outbound and inbound messaging solution. This package deal enables you to send fax and email broadcasts, and receive voice and fax messages as emails.