Products / Services >> Inbound Messaging

Graphnet provides delivery of fax messages to Outlook through its fax/voice-to-email service.

Graphnet can assign each user (or a group of users) a fax number that is mapped to the user’s email address. By default, IVFN mapping is implemented on Graphnet’s messaging system and managed by the customers’ personnel through a Web-Based interface. Alternatively, address mapping could be implemented on the customer end - in this scenario Graphnet would forward incoming fax messages to IVFN@company.com and leave the mapping task to the customer’s email system.

DID numbers for inbound services are available in North America, Europe and Asia-Pacific regions. Fax senders will never receive a busy signal and confidentiality of incoming fax documents can be maintained. Graphnet’s network capacity allows the offering of an unlimited number of regional inbound DID’s per enterprise.

• IVFS - Converts voice mails and faxes to emails